Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the TaskAlpha™ platform ("Platform") operated by Nexscient Pte Ltd.. Ltd. ("Nexscient Labs", "we", "us", "our"), a company incorporated in Singapore. By creating an account or submitting an application you agree to be bound by these Terms. If you do not agree, do not use the Platform.

1. Definitions

"Platform" means the TaskAlpha website, applications, and associated services. "Contributor" means an individual accepted to participate in data collection projects. "Project" means a discrete data collection program hosted on the Platform with its own scope, requirements, and compensation. "Submission" means any content uploaded by a Contributor. "Flipside AI" means Flipside Digital Content Company, Inc., the operations unit engaged by Nexscient Labs to manage Contributor programmes.

2. Eligibility

• You must be at least 18 years of age.
• You must be legally able to enter into binding contracts in your jurisdiction.
• You must complete the qualification process specific to each Project you apply for.
• Nexscient Labs reserves the right to decline or revoke any application at its sole discretion.

3. Account registration

You are responsible for maintaining the confidentiality of your account credentials. You must provide accurate, current, and complete information at registration and keep it updated. You may not transfer your account to any third party. We reserve the right to suspend or terminate accounts that provide false information.

4. Contributor obligations

• All Submissions must be original, first-person captured content recorded by you personally at the time of the relevant Project.
• You must not submit downloaded, stock, repurposed, or third-party content as your own.
• You must not submit content that includes identifiable individuals who have not provided written consent, or any content involving minors.
• You must follow the technical and operational requirements specified in each Project brief.
• You must complete the per-Project Contributor Agreement and Participant Consent Form before submitting to any Project.
• You are responsible for ensuring your recording environment does not contain private or sensitive information of third parties.

5. Content and intellectual property

Subject to the per-Project Contributor Agreement, by submitting content to the Platform you grant Nexscient Labs a worldwide, royalty-free, irrevocable licence to use, reproduce, modify, distribute, and create derivative works of the Submission for the purposes of the relevant Project. Specific IP assignment terms are set out in each Project's Contributor Agreement. You warrant that you own or have the right to grant these rights and that your Submissions do not infringe any third-party intellectual property rights.

6. Review, acceptance, and payment

Submissions are subject to a two-tier review process. Tier 1 reviews technical validity and may edit submissions to remove extraneous content. Compensation is based on accepted duration after editing, not submitted duration. Tier 2 reviews content integrity at the dataset level. Payment is only released after both tiers pass and the Ops lead approves the payment batch. Nexscient Labs reserves the right to withhold payment for Submissions that breach these Terms or the applicable Project agreement.

7. Fraud and enforcement

Submission of non-original, duplicated, or fraudulent content constitutes a material breach of these Terms. Nexscient Labs operates a three-strike enforcement policy: (1) first breach — formal written warning; (2) second breach — suspension from the Project; (3) third breach — account termination and non-payment for all flagged Submissions. Nexscient Labs reserves the right to skip to termination for serious breaches.

8. Prohibited conduct

• Uploading content you did not personally capture.
• Submitting duplicate content across sessions or accounts.
• Filming identifiable persons without their written consent.
• Filming children under any circumstances.
• Circumventing the qualification or review process.
• Creating multiple accounts to increase submission volume.
• Interfering with Platform operations or other Contributors.

9. Limitation of liability

To the maximum extent permitted by applicable law, Nexscient Labs is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform. Our total liability in connection with any claim arising from these Terms shall not exceed the amount paid to you in the three months preceding the event giving rise to the claim.

10. Termination

Either party may terminate the contributor relationship at any time. Nexscient Labs may immediately suspend or terminate your account for breach of these Terms, fraud, or conduct prejudicial to the integrity of any Project. Upon termination, you retain no right to access the Platform and all outstanding payment obligations are subject to review.

11. Governing law and disputes

These Terms are governed by the laws of Singapore. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore, except where mandatory local consumer law provides otherwise.

12. Changes to these Terms

We may update these Terms at any time. Material changes will be notified by email at least 14 days before taking effect. Continued use of the Platform after the effective date constitutes acceptance. Where a Project agreement conflicts with these Terms, the Project agreement prevails for that Project.

13. Contact

For any questions regarding these Terms, contact: legal@taskalpha.io · Nexscient Pte Ltd.. Ltd. · Singapore.